Add High
Speed Dial Up to your Hi-Fi Access dial up service
for $3.00 Mo.
F.A.Q.
and Support
FASTNET software
speeds up your internet connection from 3 to 6 times normal
speed. It speeds up your email download speed, by up to 35
times! Most users will find that their web surfing experience
is significantly enhanced by the addition of this software
to their PC. If you access the Internet using a dial up connection
at home or on the road, this is where the product truly shines.
For DSL, cable, wireless or ISDN connections, you will notice
a marked improvement as well.
A small applet is downloaded from our web site to your PC. Once
you have installed the applet, your PC's performance will gradually
improve as you surf the Internet. If you would like more technical
information on how this is accomplished, please read our technical
documentation.
Lite DSL speeds for a fraction of the cost.
Small footprint on your PC ... only about 5 megs
Fast download, less than 1 meg.
Money back guarantee.
Surfing the Web just got more productive.
Get the information you need faster, reducing your connection
times.
FAQ's
and Support
- My username and password do not seem
to work. How do I know I am using the correct ones?
The username and password that you
enter into the software MUST BE the username and password
provided by Hi-Fi Access
- What system requirements are necessary
to use FASTNET Web
Accelerator?
The minimum recommended system requirements
for the FASTNETl
Web Accelerator for Windows are a Pentium 200MHz with 64MB
of RAM and at least 5 MB of hard-disk space. For Mac's, you
need at least a PowerPC G3 at 333MHz with 64 MB RAM and 6MB
of Hard disc space. OS X 10.2 or later.
- Does FASTNET Web
Accelerator speed-up email?
FASTNET 3.0.65
will increase your email speed by as much as 35 times both
sending and receiving. TurboDial's Mac version for OS X 10.2
and higher has no effect on email.
- I downloaded the FASTNET Web
Accelerator installer but now I can't find it on my computer.
Where is it?
Use the Windows Find tool located in
the Start Menu to search for the file "SlipStreamInstaller.exe" (without
quotes) If you still can't find it, download it again and
make sure that you save the file to your Desktop.
- I'm having difficulty installing the FASTNET Web
Accelerator. Where can I get additional assistance?
Please read the FAQ list here or send
email to support@hi-fiaccess.net we will respond to your
questions within 48 hours.
- How do I start the FASTNET Web
Accelerator?
The FASTNETl
Web Accelerator is launched automatically every time windows
starts. You do not have to launch it manually. A TurboDial
Web Accelerator icon appears in the Windows system tray
to show that it is operating in the background.
- How do I change the image quality
setting for a particular image?
Right-click on the FASTNET Web
Accelerator taskbar icon and select "Settings".
Select the "Image Quality" tab. Adjust the slider
bar to the desired image quality setting. Press OK to save
the changes.
- How do I change the image quality
setting for all images?
Right-click on the FASTNET Web
Accelerator taskbar icon and select "Settings".
Select the "Image Quality" tab. Adjust the slider
bar to the desired image quality setting. Press OK to save
the changes .
- Can I use my FASTNET Web
Accelerator with Netscape Navigator? Yes.
- Can I use my FASTNET Web
Accelerator with other browsers such as Opera or Mozilla?
Yes. FASTNET Web
Accelerator works with any web browser that allows you to
specify an HTTP proxy. You must set the HTTP proxy host to
be "localhost" and the port number to be "5500" (without
quotes). Consult your browser's documentation for information
on how this can be done.
- Does FASTNET work
with AOL?
Not if you use the AOL version
8 or higher browser. If you minimize the AOL browser and
start up IE, you will see an improvement in your speed.
- Does FASTNET Web
Accelerator speed-up my secure (HTTPS) transactions such
as my web-banking?
The FASTNET Web
Accelerator does not accelerate secure transactions. Secure
websites will continue to work by bypassing the acceleration
component. If you have a Secure application that you would
like accelerated, inquire about the FASTNET Secure
product.
- What platforms can FASTNET Web
Accelerator be installed on?
FASTNET Web
Accelerator can be installed on any of the following operating
systems:
Windows 95b w/ Winsock2
Windows 98
Windows 98SE
Windows Millennium Edition (Windows ME)
Windows NT 4.0
Windows 2000
Windows XP
Mac OS X 10.2 and higher (only TurboDial Version 3.0.74 for Macs - do not install
3.0.65)
TurboDial Web Accelerator works best with Internet Explorer 4.0 and Netscape
4.0 or any later version of either browser (Internet Explorer 5.0 is recommended).
Newer versions of Microsoft Internet Explorer are available for free through
Microsoft. Note for Windows 95 users: Currently, Microsoft does not permit
Windows 95 users to install Internet Explorer 6 or greater, however Internet
Explorer 5.5 is available
